Customer Service

Return and Refund Policy

Shipping and Delivery Policy


Contact Us

Contact Member and Customer Service Department

This email address is for A.A. groups, intergroups, and committees to charge orders, or for others to place orders with credit card information.
For order status, please call 1-212-870-3023 between 9:00 a.m. and 4:30 p.m., Eastern Time, email us at

memberandcustomerservice@aa.org